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	<title>Your-CRM Blog</title>
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	<link>http://yourcrm.wordpress.com</link>
	<description>CRM and small business blog</description>
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		<title>Your-CRM Blog</title>
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		<item>
		<title>Sortable tables</title>
		<link>http://yourcrm.wordpress.com/2009/06/05/sortable-tables/</link>
		<comments>http://yourcrm.wordpress.com/2009/06/05/sortable-tables/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 15:16:09 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/2009/06/05/sortable-tables/</guid>
		<description><![CDATA[We&#8217;ve made some slight changes to various css selectors and sections within the system. Along with these changes is the ability to sort tables by columns. Most of the main tables inside the system are now sortable by simply clicking on the relevant column headers. Posted in Service Updates<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=66&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">Ben</media:title>
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		<title>Recurring invoices update</title>
		<link>http://yourcrm.wordpress.com/2009/03/05/recurring-invoices-update/</link>
		<comments>http://yourcrm.wordpress.com/2009/03/05/recurring-invoices-update/#comments</comments>
		<pubDate>Thu, 05 Mar 2009 14:44:00 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=63</guid>
		<description><![CDATA[We&#8217;ve extended the recurring invoices section. Previously you could only have recurring invoices every &#8220;x&#8221; days. Now, you can create recurring invoices that happen on the &#8220;x&#8221; of every month as well. Posted in Service Updates<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=63&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">Ben</media:title>
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			<media:title type="html">recurring-invoices</media:title>
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	</item>
		<item>
		<title>Bug Fix &#8211; Editing Quotes</title>
		<link>http://yourcrm.wordpress.com/2009/02/24/bug-fix-editing-quotes/</link>
		<comments>http://yourcrm.wordpress.com/2009/02/24/bug-fix-editing-quotes/#comments</comments>
		<pubDate>Tue, 24 Feb 2009 18:46:25 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=61</guid>
		<description><![CDATA[We&#8217;ve fixed a small bug that incorrectly worked out the VAT/Tax amount when you removed items from a quote and then saved it. Posted in Service Updates<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=61&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ben</media:title>
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		<item>
		<title>Displaying VAT percentage on invoices and quotes</title>
		<link>http://yourcrm.wordpress.com/2009/02/11/displaying-vat-percentage-on-invoices-and-quotes/</link>
		<comments>http://yourcrm.wordpress.com/2009/02/11/displaying-vat-percentage-on-invoices-and-quotes/#comments</comments>
		<pubDate>Wed, 11 Feb 2009 16:20:07 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>
		<category><![CDATA[invoices]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/2009/02/11/displaying-vat-percentage-on-invoices-and-quotes/</guid>
		<description><![CDATA[We&#8217;ve made a slight change to invoices and quotes. If VAT/Tax is applicable to you, your invoices and quotes now show the VAT percentage that was applied (eg .15%) etc. Posted in Service Updates Tagged: invoices<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=60&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ben</media:title>
		</media:content>
	</item>
		<item>
		<title>Bug fix when creating quotes from sales leads</title>
		<link>http://yourcrm.wordpress.com/2009/02/04/bug-fix-when-creating-quotes-from-sales-leads/</link>
		<comments>http://yourcrm.wordpress.com/2009/02/04/bug-fix-when-creating-quotes-from-sales-leads/#comments</comments>
		<pubDate>Wed, 04 Feb 2009 13:32:13 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>
		<category><![CDATA[bug fix]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/2009/02/04/bug-fix-when-creating-quotes-from-sales-leads/</guid>
		<description><![CDATA[When you clicked on the &#8220;Create Quote&#8221; button from a sales lead page, the client was not automatically selected in the client drop-down field on the create quote page. This has now been fixed. Posted in Service Updates Tagged: bug fix<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=59&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://yourcrm.wordpress.com/2009/02/04/bug-fix-when-creating-quotes-from-sales-leads/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
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	</item>
		<item>
		<title>User guide update</title>
		<link>http://yourcrm.wordpress.com/2009/01/23/user-guide-update/</link>
		<comments>http://yourcrm.wordpress.com/2009/01/23/user-guide-update/#comments</comments>
		<pubDate>Fri, 23 Jan 2009 14:23:10 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=42</guid>
		<description><![CDATA[We have decided to do away with our traditional &#8220;PDF&#8221; user guide. Instead, we are currently creating a searchable online help section. To access this, simply click on the &#8220;Help&#8221; link on the navigation bar when you are logged in. Posted in Service Updates<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=42&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
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		<item>
		<title>Project Status</title>
		<link>http://yourcrm.wordpress.com/2009/01/22/project-status/</link>
		<comments>http://yourcrm.wordpress.com/2009/01/22/project-status/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 14:21:27 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=39</guid>
		<description><![CDATA[We&#8217;ve added the ability to be able to set a project to either &#8220;Active&#8221; or &#8220;On Hold&#8221;. The project&#8217;s status is displayed on the homepage with an icon to see its status at a glance. Posted in Service Updates<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=39&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
		</media:content>
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		<item>
		<title>RSS feed for client support tickets</title>
		<link>http://yourcrm.wordpress.com/2009/01/20/rss-feed-for-client-support-tickets/</link>
		<comments>http://yourcrm.wordpress.com/2009/01/20/rss-feed-for-client-support-tickets/#comments</comments>
		<pubDate>Tue, 20 Jan 2009 13:17:28 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/2009/01/20/rss-feed-for-client-support-tickets/</guid>
		<description><![CDATA[For those of you who are into RSS feeds, you can now subscribe to your client support tickets feed. When you are viewing your support tickets, click on the orange feed logo opposite the &#8220;Client Support Tickets&#8221; heading. The icon will only appear if you have support tickets in your queue. Posted in Service Updates<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=38&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://yourcrm.wordpress.com/2009/01/20/rss-feed-for-client-support-tickets/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
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	</item>
		<item>
		<title>Manage your client support with support tickets</title>
		<link>http://yourcrm.wordpress.com/2009/01/16/manage-your-client-support-with-support-tickets/</link>
		<comments>http://yourcrm.wordpress.com/2009/01/16/manage-your-client-support-with-support-tickets/#comments</comments>
		<pubDate>Fri, 16 Jan 2009 15:09:06 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=36</guid>
		<description><![CDATA[Having trouble keeping on top of your customer support? For those of you on the &#8220;Professional&#8221; package, you now have a brand new feature &#8211; support tickets. When you setup your clients with their logins, they can now create support tickets from within their client area. When a ticket is created, you will see it [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=36&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://yourcrm.wordpress.com/2009/01/16/manage-your-client-support-with-support-tickets/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
		</media:content>

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			<media:title type="html">Crm Support Tickets</media:title>
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	</item>
		<item>
		<title>Recurring invoices &#8211; improved search facility</title>
		<link>http://yourcrm.wordpress.com/2009/01/14/recurring-invoices-improved-search-facility/</link>
		<comments>http://yourcrm.wordpress.com/2009/01/14/recurring-invoices-improved-search-facility/#comments</comments>
		<pubDate>Wed, 14 Jan 2009 15:14:21 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/2009/01/14/recurring-invoices-improved-search-facility/</guid>
		<description><![CDATA[Recurring Invoices You can now create an invoice and set it to create recurring invoices from it at set intervals. Useful if you have clients on monthly contracts for example. Improved Search We&#8217;ve improved the search facility. Now you can search for quotes and invoices by: Name of client Name of company Quote or invoice [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=35&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
		</media:content>
	</item>
		<item>
		<title>New features &#8211; invoice and header logos &#8211; project expenses</title>
		<link>http://yourcrm.wordpress.com/2009/01/12/new-features-invoice-and-header-logos-project-expenses/</link>
		<comments>http://yourcrm.wordpress.com/2009/01/12/new-features-invoice-and-header-logos-project-expenses/#comments</comments>
		<pubDate>Mon, 12 Jan 2009 12:24:18 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=33</guid>
		<description><![CDATA[Invoice &#38; Header Logos You can now have a different logo for your quotes and invoices as well as having your own logo in the header. Uploading your own logo for the header will remove the default &#8220;Your-CRM&#8221; logo when you are logged in and when your clients are logged in too. Project Expenses If [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=33&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://yourcrm.wordpress.com/2009/01/12/new-features-invoice-and-header-logos-project-expenses/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
		</media:content>

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			<media:title type="html">Project Expenses</media:title>
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	</item>
		<item>
		<title>New features &#8211; quote status and feedback</title>
		<link>http://yourcrm.wordpress.com/2009/01/09/new-features-quote-status-and-feedback/</link>
		<comments>http://yourcrm.wordpress.com/2009/01/09/new-features-quote-status-and-feedback/#comments</comments>
		<pubDate>Fri, 09 Jan 2009 08:58:58 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=31</guid>
		<description><![CDATA[Quote Status To make it easier to keep track of quotes, you can now set the status to one of the following: Awaiting Feedback &#8211; This is the default option for all new quotes Accepted &#8211; Select this when the client has accepted the quote Rejected &#8211; Select this when the client rejects the quote [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=31&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://yourcrm.wordpress.com/2009/01/09/new-features-quote-status-and-feedback/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
		</media:content>
	</item>
		<item>
		<title>Interface re-design and new feature</title>
		<link>http://yourcrm.wordpress.com/2009/01/07/interface-re-design-and-new-feature/</link>
		<comments>http://yourcrm.wordpress.com/2009/01/07/interface-re-design-and-new-feature/#comments</comments>
		<pubDate>Wed, 07 Jan 2009 15:03:23 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=29</guid>
		<description><![CDATA[We&#8217;ve been busy since the Christmas break and I&#8217;m pleased to announce another slight interface re-design, along with a new feature. Interface We&#8217;ve tweaked the user interface and tidied up various pages to make a more consistent feel to everything. New Feature &#8211; Invoice Reminders A feature that has been long overdue is finally here! [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=29&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://yourcrm.wordpress.com/2009/01/07/interface-re-design-and-new-feature/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/c580f67cdebda35d585e544ff31695e7?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Ben</media:title>
		</media:content>
	</item>
		<item>
		<title>Merry Christmas</title>
		<link>http://yourcrm.wordpress.com/2008/12/23/merry-christmas/</link>
		<comments>http://yourcrm.wordpress.com/2008/12/23/merry-christmas/#comments</comments>
		<pubDate>Tue, 23 Dec 2008 11:22:42 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://blog.your-crm.com/?p=21</guid>
		<description><![CDATA[I&#8217;d like to take this opportunity to wish everyone a Merry Christmas and a happy New Year (or whatever you celebrate in your religion). We&#8217;ve got some exciting new features coming up in the new year so stay tuned&#8230; See you in 2009! Posted in General Information<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=21&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ben</media:title>
		</media:content>
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		<item>
		<title>More tweaks, more features</title>
		<link>http://yourcrm.wordpress.com/2008/05/12/more-tweaks-more-features/</link>
		<comments>http://yourcrm.wordpress.com/2008/05/12/more-tweaks-more-features/#comments</comments>
		<pubDate>Mon, 12 May 2008 10:06:29 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Service Updates]]></category>

		<guid isPermaLink="false">http://www.your-crm.com/blog/?p=18</guid>
		<description><![CDATA[I&#8217;m pleased to announce that yet more features and improvements have been added to the system. On the client info view page, you can now see any outstanding invoices due for that client. We&#8217;ve now added deadline dates to tasks and you get a reminder on your homepage when your deadlines are met. You can [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=yourcrm.wordpress.com&amp;blog=5827827&amp;post=18&amp;subd=yourcrm&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">Ben</media:title>
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